WSQ Higher Certificate in Hotel and Accommodation Services (SHATEC The International Hotel and Tourism School)

1. Qualification

Minimum 3 GCE ‘N’ Level / WPLN 5 / WSQ Advanced Certificate in Hotel and Accommodation Services / NITEC / Qualifications of equivalent standard may be recognised on a case-to-case basis

2. Successful Interview

(Interview may be waived for applicants who has successfully completed any preceding WSQ Certificate level(s).)

3. English Proficiency

At least one of the following proficiency levels in English:

• Pass in GCE ‘N’ Level English
• Band 5.0 in IELTS
• Minimum score of 61 points (internet-based total) in TOEFL
• Pass in SHATEC English Test
• Pass in SHATEC Certificate in Basic and Hospitality English / SHATEC Certificate in Hospitality English
• OR
• A pass in any preceding WSQ Certificate level(s) will be recognised as fulfillment of English proficiency requirements.

Hotel Butler Service

• Butler Service Delivery L2

Events Planning

• Events Planning and Management L2

Upselling in Hospitality

• Sales Delivery L2

Room Reservation Operations

• Room Reservation Operations Management L2

Restaurant Service Skills

• Food and Beverage Service L2

Managing Guest Experiences

• Service Excellence L2