Executive MBA (EMBA) (EHL Hospitality Business School)
Course Information
Description
An EMBA in Customer-Centric Expertise
Our Executive MBA gives you more than business intellect. It equips you with the hard and soft skills you need to lead an organization that puts service excellence at its core. With services contributing 65% to global GDP, organizations across the world are seizing opportunities in this lucrative space . However, many are missing a vital component to success – customer experience.
All organizations rely on building strong connections with customers, colleagues and other stakeholders. Our EMBA will teach you how to get the most out of people by answering their evolving needs and desires at every touchpoint. Whichever sector you operate in, you will develop confidence as a leader and gain greater professional direction to transform your career.
Next intake: The program is currently on hold
Course Highlights
Business Leadership Skills
Develop vital hard skills to position a business for growth. Discover how to optimize service business models, create a people-centric digital strategy and critically analyze financial statements to make strategic business decisions.
People-Centric Understanding
Gain soft skills to become an admired leader. Learn how to inject human needs and values throughout your business, whether embedding a people-orientated approach or managing organizational change.
Designed to Fit a Busy Schedule
Our EMBA is a part-time program combining virtual and in-person learning, with some elements delivered over weekends. When on-site, you will study in Lausanne, Singapore or other global destinations where you can connect with professionals from around the world.
Entry Requirements
Academic
A bachelor’s degree from an accredited institution of higher education
Professional
Demonstrated leadership potential. Minimum of 10 years relevant professional work experience, 4 years in management.
English Language
Candidates whose first language is not English must have either:
- Obtained a minimum score of 100 on the TOEFL iBT (or TOEFL iBT Home Edition)
- Or obtained 7.0 on the IELTS exams, Cambridge C1 minimum, Pearson minimum 65 ; test result must have been awarded no more than two years prior to the proposed date of enrollment.
- Completed a Bachelor and/or a Master degree in English*
*EHL reserves the right to request an English certificate following the selection interview.
Special Offer for Language Programs:
Through the link below, EF (Education First) is happy to offer EHL candidates 10% discount on their different language programs around the world.
https://www.ef.com/wwen/hub/17/ehl-french/we/?source=007019%2CN3XX_STA_EHL
Career Opportunities
Information not available
Modules
What You Will Learn
DEVELOP SERVICE EXCELLENCE UNDERSTANDING
Forecasts suggest that services could account for up to one third of world trade by 2040.ii Digitalization is opening countless doors for businesses, creating more ways to reach new customers. To achieve such success however, businesses need to engage with people on a personal level and meet their changing expectations.
Our EMBA teaches you how to lead in your industry by prioritizing customer experience. Whether you want to add more value through your business, or transition your offer from products to services, the program shows you how to make people the focus of your operations.
BECOME A SUCCESSFUL LEADER
Our EMBA curriculum gives you the essential people and business skills you need to thrive as a leader. It focuses on how you, as an individual leader, can change culture, mindsets and behavior throughout your organization to reinstate personal connections in an increasingly digital world.
Everything we teach through the EMBA will carry you through your career. As well as gaining hard skills for business strategy, you will gain the vital soft, interpersonal skills that people always value and respect.
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12 months
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Full-time
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18 months
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Full-time
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12 months
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Full-time
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Part-time
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