Diploma in Hospitality Operations (SISH Institute)
Course Information
Description
Course Overview
The Diploma in Hospitality Operations requires students to undergo a spectrum of competency and skill-based training, covering the operational aspects of the hospitality and food and beverage trade.
Students will develop an in-depth understanding of the front-end operations and back-end processes of the hospitality, business management, and tourism businesses, allowing them to gain knowledge of the fundamental concepts behind the industry.
Delivery will be focused on instructional and practical exercises – more “hands-on” learning so that students get to do more, rather than listening and absorbing facts and figures. Theoretical concepts will still be taught to provide basic knowledge of the hospitality industry. The theory/practical blend is around 30:70.
Course Objectives
The Diploma programme enables students to build foundational understanding and knowledge in the hospitality and tourism industry.
Students will develop an appreciation in the fundamentals of marketing, planning, and communication, acquire personal grooming and development skills critical for the service industry, with additional specialisation modules focusing on food and beverage operations, front office operations, and housekeeping services.
Entry Requirements
Minimum Age- 17
Language Requirement
- Attained IELTS 5.0 or equivalent or
- Pass SDH’s English Proficiency Test (Intermediate Level)
Academic Requirement
Local students:
- Completed NITEC or
- Higher NITEC or
- At least 1 pass with a minimum C6 for GCE ‘O’ Level
International students:
- Completion of High School Qualification (9th year)
Work Experience- Not Applicable
Career Opportunities
Information not available.
Modules
- Core Module: Front Office Operations – FT (45 Hrs) / PT (45 Hrs)
- Core Module: Marketing and Hospitality Events Catering – FT (45 Hrs) / PT (40 Hrs)
- Core Module: Principles of Communication – FT (45 Hrs) / PT (40 Hrs)
- Core Module: Food and Beverage Knowledge – FT (45 Hrs) / PT (40 Hrs)
- Elective Module: Food and Beverage Operations – FT (60 Hrs) / PT (60 Hrs)
- Elective Module: Housekeeping Operations – FT (45 Hrs) / PT (45 Hrs)
- Elective Module: Introduction to Academic Production Skills – FT (45 Hrs) / PT (40 Hrs)
- Elective Module: Introduction to Business Studies – FT (45 Hrs) / PT (40 Hrs)
- Industrial Attachment – 6 Months
- Front Office and Housekeeping Operations (Teach-out) – FT (45 Hrs) / PT (40 Hrs)
- Food, Beverage, and Labour Cost Control (Teach-out) – FT (45 Hrs) / PT (40 Hrs)
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12 months
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Part-time
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12 months
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Full-time
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12 months
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Part-time
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12 months
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Full-time
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12 months
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Part-time
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12 months
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Full-time